Privacy
Privacy Statement
Airservices Australia is committed to protecting your privacy and your personal information. Airservices Australia is bound by the Information Privacy Principles set out in the Privacy Act 1988 (Cwlth) which sets out a number of principles concerning the protection of your personal information.
Information collected
Each time someone visits Airservices Australia's web sites, our web server collects the following types of information:
· number of users who visit Airservices Australia's web sites;
· IP address of users;
· date and time of site visits; and
· details of pages viewed.
In addition the personal information we collect and hold may include (but is not limited to) names, addresses, contact details, account details, occupations and other information provided by you which allow us to provide our services and to conduct our business. The personal information collected and held also assists Airservices Australia in providing and marketing our services and meeting our legal obligations.
If personal information requested is not provided by you, we may not be able to provide the relevant product or service and reserve the right not to supply the relevant product or service.
Account Holders
In the event you register with Airservices Australia you may be provided with a username and password that can later be used to log on to our secure facilities. It is your responsibility to protect your password from disclosure to unauthorised individuals or third parties.
You agree to be responsible for:
· All activities that occur under your username, and password;
· Maintaining the confidentiality of your password;
· Changing your password on a regular basis;
· Contacting us if your password becomes known to unauthorised personnel;
· Contacting us to change your password if personnel who know the password leave the organisation;
· Contacting us if your username, or password have been lost, stolen or otherwise compromised; and
· Logging out at the end of each session.
The effective management and security of Airservices Australia's website requires that usage may be monitored and analysed for evidence of misuse and attempted or actual security breaches. If you violate the Terms of Use (available on the http://airservicesaustralia.com website), including by unauthorised or improper usage, we may record these activities and take appropriate action against you or your account. This action can range from issuing a warning, to the termination of your account. Airservices Australia reserves the right to report any offence to the proper authorities if necessary.
Use of information
When personal information is collected (such as subscription to a mailing list) by us, we may use your personal information to: send information or marketing material to you, enhance the services we provide, or enforce contractual rights. In addition we may disclose your personal information to any courts, tribunals, parliamentary committee, regulatory authority, law enforcement authorities, any other third party where required by law, or anyone else to whom you authorise us to disclose it (Permitted Disclosure). Subject to any Permitted Disclosure, we will not disclose your personal information to any third party without your consent.
Where marketing or promotional material is sent via email or post, Airservices Australia will only send such material if you request to receive it. You may at any time request not to receive marketing or promotional material by contacting Airservices Australia via the contact officer below. You may also use any 'unsubscribe' link included in any email we send to you.
Protection of information
Airservices Australia will take reasonable steps to protect personal information collected and held about you. Such steps are taken to protect your personal information against unauthorised access. Reasonable steps may include use of passwords, sign in processes, firewalls, virus protection and steps to physically secure the servers on which your personal information is stored.
Accuracy of information
Airservices Australia takes all reasonable precautions to ensure that personal information it collects, uses and discloses is accurate, complete and up-to-date. You are required however to contact us and advise of any errors in your personal information, or where your personal information changes.
Point of contact
Airservices Australia will endeavour to keep our privacy policies current, and accordingly this information may be subject to change. Please check our website for the current version of this Privacy Statement.
Subject to any exceptions set out in the Privacy Act 1988, you may gain access to your personal information that we hold by contacting our Airservices Australia, Manager Security on (02) 6268 4699. We reserve the right to charge a fee for providing access or records.
